Two Factor Authentication - Credentials Has Expired

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by Intrepid Studios

If you are receving an error when trying use Two Factor Authentication that states The Credentials Has Expired, you will need to double check that your system time is set correctly. 

Once you have corrected your time, reload the sign in page and the Two Factor prompt should appear correctly.  

(Microsoft website for instructions on setting your time)

 

Screenshot 2024-10-18 222516 (1).png

 

If you continue to have any issues with Two Factor Authentication, please contact our support team for further assistance.