What are Embers and how do I use them?

by Intrepid Studios

What are Embers?

Embers are our virtual currency used to purchase cosmetic items and other items within both Ashes of Creation and Ashes of Creation Apocalypse. We have a few different Ember packages available for purchase with real-world currency on the website and in-game.

embers.JPGHow do I use Embers?

You can purchase items with Embers in the in-game lobby. Just add the items you want to purchase to your cart and complete your purchase. 

Can I refund or exchange my Ember purchases?

Unfortunately, once Embers are used, they cannot be refunded and we're unable to exchange them for a different item regardless of the reason.

I'm having issues completing a purchase.

If your purchase is failing, it may be for one of these reasons. If you still need assistance with a purchase, open a support ticket here.