If you are encountering problems loading one of the Ashes of Creation web pages, please try the following steps to troubleshoot your issue:
- Try clearing your browser’s cache settings:
- Try clearing your DNS cache with the following steps:
- Open a Windows Run dialog box by holding the Windows key and pressing R
- In the box that appears type in cmd then click ok.
- When the command prompt appears type in “ipconfig /flushdns” (without the quotes) and press enter.
- Once the cache is cleared successfully close this box and try accessing the page again.
- Try a different web browser to see if the issue persists.
- If none of these solutions work, contact customer support for further assistance.