Ashes of Creation
Technical
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How to use the Intrepid Launcher (Alpha One Spot Testing)
Alpha One access is required in order to log into the Intrepid Launcher. During testing, servers will need ...
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How to uninstall and remove all files for Ashes of Creation Alpha
To completely remove all files installed for the Ashes of Creation Alpha test, first you will want to use W...
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How to submit MSINFO32 and DXDIAG
To help us further investigate technical issues, we may ask you to provide system files with detailed infor...
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How do I provide my game logs?
As we continue with playtesting, we may request user log information to track down certain issues. To find ...
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Alpha Error Codes
Keep an eye on the Alpha One Spot Test schedule for when testing will be available for users who own the Br...
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What are the minimum requirements for Alpha?
*Please note that the requirements are subject to change throughout our testing phases. Minimum System Requ...
In-Game
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What is included with my Pre-Order package?
Our Pre-Order Packages include various features and items depending on the tier of the package you purchase...
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2023 Monthly Cosmetics
These are our 2023 Monthly Cosmetics*. Monthly items can be purchased individually in our shop as long as y...
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2022 Monthly Cosmetics
These are our 2022 Monthly Cosmetics*. Monthly items can be purchased individually in our shop as long as y...
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2021 Monthly Cosmetics
These are our 2021 Monthly Cosmetics*. Monthly items can be purchased individually in our shop as long as y...
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COVID-19 Commemorative Statue
The COVID-19 pandemic has been a strange time for us all. Our hearts go out to everyone in our community a...
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2020 Monthly Cosmetics
These are our 2020 Monthly Cosmetics*. Monthly items can be purchased individually in our store as long as ...