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  1. Intrepid Studios Support
  2. Ashes of Creation
  3. Technical

Technical

  • How to use the Intrepid Launcher (Alpha One Spot Testing)

    Alpha One access is required in order to log into the Intrepid Launcher. During testing, servers will need ...

    Intrepid Studios
    June 26, 2021 00:24
  • How to uninstall and remove all files for Ashes of Creation Alpha

    To completely remove all files installed for the Ashes of Creation Alpha test, first you will want to use W...

    Intrepid Studios
    June 24, 2021 19:49
  • How to submit MSINFO32 and DXDIAG

    To help us further investigate technical issues, we may ask you to provide system files with detailed infor...

    Intrepid Studios
    May 10, 2021 20:24
  • How do I provide my game logs?

    As we continue with playtesting, we may request user log information to track down certain issues. To find ...

    Intrepid Studios
    May 28, 2020 19:41
  • Alpha Error Codes

    Keep an eye on the Alpha One Spot Test schedule for when testing will be available for users who own the Br...

    Intrepid Studios
    May 15, 2020 01:09
  • What are the minimum requirements for Alpha?

    *Please note that the requirements are subject to change throughout our testing phases. Minimum System Requ...

    Intrepid Studios
    May 14, 2020 18:48
  • Web pages aren't loading

    If you are encountering problems loading one of the Ashes of Creation web pages, please try the following s...

    Intrepid Studios
    July 01, 2019 18:52
  • Password invalid for website, but not for game launcher

    If you have issues with a password mismatch between the website and the game launcher, we recommend resetti...

    Intrepid Studios
    January 25, 2019 23:29
  • Game connection issues

    Issues with your internet connectivity may impact your ability to play or install the game. If you have tro...

    Intrepid Studios
    January 26, 2019 00:04
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