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  1. Intrepid Studios Support
  2. Ashes of Creation
  3. Technical

Technical

  • Troubleshooting Crashes on Intel 13th and 14th Gen K-Series CPUs

    Players using Intel’s 13th and 14th generation K-series CPUs may experience instability or frequent crashes...

    Intrepid Studios
    May 12, 2025 22:11
  • Alpha Two Error Codes

    Listed below are the most common errors you may experience while logging into the game client during Alpha ...

    Intrepid Studios
    May 15, 2020 01:09
  • Intrepid Launcher freezes, crashes or causes computer to be slow

    If you are having any of the below symptoms with the Intrepid Launcher while installing or patching the Ash...

    Intrepid Studios
    March 20, 2025 22:42
  • How do I clear cookies and site data for the Ashes of Creation website?

    If you are having problems viewing information on the Ashes of Creation website, Shop or Account Dashboard,...

    Intrepid Studios
    November 12, 2024 19:08
  • Two Factor Authentication - Credentials Has Expired

    If you are receving an error when trying use Two Factor Authentication that states The Credentials Has Expi...

    Intrepid Studios
    October 26, 2024 21:19
  • How to use the Intrepid Launcher (Alpha Two Testing)

    Once you have purchased a package for Ashes of Creation and have access to the current Phase of testing, yo...

    Intrepid Studios
    June 26, 2021 00:24
  • How to uninstall and remove all files for Ashes of Creation Alpha

    To completely remove all files installed for the Ashes of Creation Alpha test, first you will want to use W...

    Intrepid Studios
    June 24, 2021 19:49
  • How to submit MSINFO32 and DXDIAG

    To help us further investigate technical issues, we may ask you to provide system files with detailed infor...

    Intrepid Studios
    May 10, 2021 20:24
  • Web pages aren't loading

    If you are encountering problems loading one of the Ashes of Creation web pages, please try the following s...

    Intrepid Studios
    July 01, 2019 18:52
  • Password invalid for website, but not for game launcher

    If you have issues with a password mismatch between the website and the game launcher, we recommend resetti...

    Intrepid Studios
    January 25, 2019 23:29
  • Game connection issues

    Issues with your internet connectivity may impact your ability to play or install the game. If you have tro...

    Intrepid Studios
    January 26, 2019 00:04
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